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Pennsylvania Unemployment Compensation
Benefits Home

Welcome

UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.
 
Important Information

Memorial Day Service Information

 
On Sunday, May 24 and Monday, May 25, 2015, online services and Pennsylvania Teleclaims, or PAT, will be available. However, services through 888-313-7284 will not be available in observance of the holiday.
 
Claims/Payment Processing for the Holiday
 
Due to the Memorial Day holiday, Monday, May 25, 2015, UC benefit payments will be issued in accordance with the following schedule:
 
 
Payment Submitted Payment in Direct Deposit and/or Debit Card Account
May 21 (Thursday) May 26 (Tuesday)
May 22 (Friday) May 27 (Wednesday)
May 24 (Sunday) May 27 (Wednesday)
May 25 (Monday) May 27 (Wednesday)

ATTENTION PA TELECLAIMS (PAT) USERS:

If not already doing so, please begin using the toll free PAT number 888-255-4728 to file biweekly UC claims, access specific benefit payment information, or to learn about the Commonwealth's UC program. Beginning summer 2015, local PAT numbers will no longer be available.

UC Service Center Hour Changes

UC service centers no longer accept calls on Wednesday. Calls are taken Monday, Tuesday, Thursday and Friday from 8 a.m. to 4 p.m.
 
Services such as filing biweekly claims, payment information and checking the status of a claim can easily be accessed on this website.
 
The service center will accept calls from 8 a.m. to 4 p.m. Mondays, Tuesdays, Thursdays and Fridays. If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday. We will provide assistance to all callers on Thursdays and Fridays. Videophone services for the deaf will continue on Wednesdays from noon to 4 p.m.
 
These changes are due to reduced UC claims levels and corresponding federal funding reductions. We are appropriately reducing costs while maintaining customer service.
 

FORM UC-1099G

 
Forms UC-1099G, Statement for Recipients of PA Unemployment Compensation Payments, were mailed on Jan. 16, 2015. The downloadable version of Form UC-1099G is now available. Click here to view your Form UC-1099G online, or print a copy.
 

UC News is now on Twitter

 
Did you know that the Pennsylvania Department of Labor & Industry is now on Twitter? Follow us @PALaborIndustry and learn all the latest news and alerts regarding everything UC and more!
 
Some of the alerts will include:
  • Payment delays
  • System maintenance issues
  • Holiday Office closings
  • Debit card information
  • Tips for avoiding overpayments
  • Fraud information

Electronic Filing

 
Effective with the first quarter 2014 filing, employers are required to electronically file quarterly UC tax and wage reports through UCMS.
 
 
U C M S
 
 

Contacting UC Service Centers

 
The department asks that UC claimants contact the UC service centers on either Monday or Tuesday depending on the last digit of their Social Security number.
 
L&I data suggest that UC service center call volume is significantly higher on Mondays than the rest of the week. By moving some calls to the assigned days, we can offer faster, more efficient service to all claimants.
 
If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday.
 
This initiative reduces busy signals, call wait times and allows claimants faster access to UC representatives. The UC service centers will continue to accept calls from claimants with any SSN on Thursday and Friday.
 
Claimants are encouraged to follow this system, but will still receive service if they contact the UC service centers on a day that is not his or her assigned day.

Work Registration Enforcement

 
Don't be Disqualified - Register Today!
 
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
 
UC claimants are required to register for employment-search services at www.jobgateway.pa.gov within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway ® provides claimants with upwards of 200,000 real-time job postings, so register today at www.jobgateway.pa.gov.
 
Even if you have previously enrolled in the JobGateway ® or PA CareerLink ® systems, go to www.jobgateway.pa.gov and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
 
Claimants who fail to register as required will be disqualified to receive UC benefits.
 
 
For assistance registering for employment-search services, contact your local Pennsylvania CareerLink ® .
 

Keystone Works

 
Are you a UC claimant looking for a career or a business looking to hire? Keystone Works provides business-driven training opportunities for eligible UC claimants. A claimant can continue to collect full UC benefits while participating in training provided by a business, and the business is entitled to receive incentive payments if the claimant is hired and certain requirements are met.
 
Learn more about Keystone Works.
 

 
 
 
 
file a claim
Pennsylvania CareerLink
 
Home Page | File a Claim
 
The information provided on this site does not constitute a determination of eligibility
to receive unemployment compensation.
 
PA Department of Labor and Industry
 

UC News & Announcements
May 13, 2015
Secretary Manderino Confirmed by Senate
Governor Tom Wolf released the following statement regarding today’s confirmation by the Pennsylvania Senate of 5 department secretaries, including L&&I Secretary Kathy Manderino  Read More

May 7, 2015
PA Department of Labor & Industry Will Host Blindness Awareness Expo
The Bureau of Blindness and Visual Services, along with the Advisory Committee for the Blind of Pennsylvania, will host the 2015 Blindness Awareness Expo in the Main Rotunda of the State Capitol on June 2.  Read More

April 17, 2015
PA Unemployment Rate at 5.3% in March
Pennsylvania’s unemployment rate increased by one-tenth of a percentage point in March to 5.3 percent.   Read More