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UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.
Important Information

Labor Day Weekend Service Information

On Monday, Sept. 7, 2015, online services and Pennsylvania Teleclaims, or PAT, will be available. However, services through 888-313-7284 will not be available in observance of Labor Day.

Claims/Payment Processing for the Holiday

Due to the Labor Day holiday on Monday, Sept. 7, 2015, UC benefit payments will be issued in accordance with the following schedule:
Payment Submitted Direct Deposit and/or Debit Card in Account
Sept. 3, 2015 (Thursday) Sept. 8, 2015 (Tuesday)
Sept. 4, 2015 (Friday) Sept. 9, 2015 (Wednesday)
Sept. 6, 2015 (Sunday) Sept. 9, 2015 (Wednesday)
Sept. 7, 2015 (Monday) Sept. 9, 2015 (Wednesday)


The debit card provider will be changing for UC claimants. Beginning on September 4, 2015, the current gold Chase card will no longer be issued. Claimants who are currently receiving benefits on the gold Chase card should receive a U.S. Bank Reliacard® Visa debit card by the end of September. UC payments will continue to be sent to the gold Chase card until September 30, 2015. Continue to use your gold Chase card until the balance is zero.
For any new UC claims created on or after September 4, 2015, eligible claimants will receive paper checks until their U.S. Bank Reliacard® is issued or until their direct deposit is activated. Payments to the new U.S. Bank Reliacard® will begin on October 1, 2015. For additional information, please visit

PA CareerLink® Philadelphia Northwest Closing

The PA CareerLink® Philadelphia Northwest, 235 West Chelten Avenue, Philadelphia, PA 19144, will be closing to the public on Wednesday, August 19, 2015. Staff and all workstations will be temporarily redirected to alternate PA CareerLinks® within Philadelphia until the new site is ready.
There will be signage at the present site redirecting the customers to the following PA CareerLinks®.
PA CareerLink® Philadelphia North
990 Spring Garden Street
Philadelphia, PA 19123
PA CareerLink® Philadelphia Northeast
3210 Red Lion Road
Philadelphia, PA 19114
PA CareerLink® Suburban Station
1617 JFK Boulevard
Philadelphia, PA 19103

PA CareerLink® Warren County Relocation

For your information, the Warren County PACL® currently located at 24 Market Street, Warren, PA 16365 will be relocating to 1003 Pennsylvania Avenue West, Warren, PA 16365. The CareerLink will be closed on Friday, August 28 and Monday, August 31, 2015. There will be a signage at the present site with the dates the office will be closed and when it will open at the new location. It will include the Crawford and Oil Region site information and phone numbers if customers need immediate assistance. The new site will open to the public on Tuesday, September 1, 2015.

Protect Your Identity

Please be particularly alert with regard to “phishing” or other unusual requests for debit card numbers, direct deposit information, or other personal information. The department will never initially contact you by text message or email and request your personal information. When the department sends you an email in response to an inquiry made by you, the department will ask to confirm your full name along with the last four digits of your social security number. Also, we will never send you a text message or email asking for your full social security number, personal identification number (PIN), bank account number, or debit card number at any time.

Budget Impasse FAQs

If you have questions about how a budget impasse will affect operations, please see the PA Budget FAQs

UC Service Center Hours

UC service centers do not accept calls on Wednesday. Calls are taken Monday, Tuesday, Thursday and Friday from 8 a.m. to 4 p.m.
Services such as filing biweekly claims, payment information and checking the status of a claim can easily be accessed on this website.
We also ask that if your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday. We will provide assistance to all callers on Thursdays and Fridays.
Videophone services for the deaf will continue on Wednesdays from noon to 4 p.m.
These changes are due to reduced UC claims levels and corresponding federal funding reductions.
We are appropriately reducing costs while maintaining customer service.

UC News is now on Twitter

Did you know that the Pennsylvania Department of Labor & Industry is now on Twitter? Follow us @PALaborIndustry and learn all the latest news and alerts regarding everything UC and more!
Some of the alerts will include:
  • Payment delays
  • System maintenance issues
  • Holiday Office closings
  • Debit card information
  • Tips for avoiding overpayments
  • Fraud information

Electronic Filing

Effective with the first quarter 2014 filing, employers are required to electronically file quarterly UC tax and wage reports through UCMS.

Work Registration Enforcement

Don't be Disqualified - Register Today!
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
UC claimants are required to register for employment-search services at within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway ® provides claimants with upwards of 200,000 real-time job postings, so register today at
Even if you have previously enrolled in the JobGateway ® or PA CareerLink ® systems, go to and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
Claimants who fail to register as required will be disqualified to receive UC benefits.
For assistance registering for employment-search services, contact your local Pennsylvania CareerLink ® .

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Pennsylvania CareerLink
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The information provided on this site does not constitute a determination of eligibility
to receive unemployment compensation.
PA Department of Labor and Industry

UC News & Announcements
September 1, 2015
Warren CareerLink® Relocates to Pennsylvania Avenue West
The Warren County Pennsylvania CareerLink® center located at 24 Market Street, Warren, has recently relocated to 1003 Pennsylvania Avenue West.  Read More

August 26, 2015
Sec. Manderino Continues “Jobs that Pay” Tour in York County
Pennsylvania Department of Labor & Industry Secretary Kathy Manderino toured Weldon Solutions in West Manchester.   Read More

August 21, 2015
PA Unemployment Rate remains at 5.4% in July
Pennsylvania’s unemployment rate was 5.4 percent in July, unchanged from June, one-tenth of a percentage point above the U.S. rate of 5.3 percent, which was also unchanged in July.  Read More