On December 4, 2013, the department was informed by J.P. Morgan Chase, the company that handles Pennsylvania’s UC debit cards, that personal information of some UC debit cardholders may have been viewed improperly on its UCard website. This could affect cardholders who used the website between mid-July and mid-September. J.P. Morgan Chase has found no evidence that any personal information or any account has been used improperly and they continue to monitor the situation. J.P. Morgan Chase will be directly notifying all affected claimants and offering them free credit monitoring. For further information, please contact J.P. Morgan Chase by calling the number on the back of your debit card.
UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.
Treasury Offset Program
If you received a letter stating that your UC debt will be recovered through the federal Treasury Offset Program, and you have a question or concern, you MUST submit your questions IN WRITING, by mail or fax, to the address listed on your letter. Please include the required documentation. Do not call the UC service centers for information on this program. The service centers do not administer the TOP program and cannot provide you with any TOP information.
CONTACTING UC SERVICE CENTERS
Beginning Monday, October 21, 2013, the department asks that UC claimants contact the UC service centers on either Monday or Tuesday depending on the last digit of their Social Security number.
L&I data suggest that UC service center call volume is significantly higher on Mondays than the rest of the week. By moving some calls to the assigned days, we can offer faster, more efficient service to all claimants.
If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday.
This initiative is expected to reduce busy signals, call wait times and allow claimants faster access to UC representatives. The UC service centers will continue to accept calls from claimants with any SSN on Wednesday-Friday.
Claimants are encouraged to follow the new system, but will still receive service if they contact the UC service centers on a day that is not his or her assigned day.
WORK REGISTRATION ENFORCEMENT BEGINS
DON'T BE DISQUALIFIED - REGISTER TODAY!
On August 17, 2013, the Department of Labor and Industry's final-form active search for work regulation (34 Pa. Code § 65.11) was published in the Pennsylvania Bulletin. The requirements of the regulation took effect upon publication. As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
Unemployment compensation (UC) claimants are required to register for employment-search services at www.jobgateway.pa.gov within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGatewaySM provides claimants with upwards of 200,000 real-time job postings, so register today at www.jobgateway.pa.gov.
Even if you have previously enrolled in the JobGatewaySM or PA CareerLink® systems, go to www.jobgateway.pa.gov and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
Claimants who fail to register as required will be disqualified to receive UC benefits.
Are you a UC claimant looking for a career or a business looking to hire? Keystone Works provides business-driven training opportunities for eligible UC claimants. A claimant can continue to collect full UC benefits while participating in training provided by a business, and the business is entitled to receive incentive payments if the claimant is hired and certain requirements are met.
UPDATE: SEQUESTRATION HAS ENDED
Federal Emergency Unemployment Compensation (EUC) payments will no longer be reduced due to sequestration
As a result of the federal sequestration that began in April 2013, weekly EUC benefits for Pennsylvania claimants were reduced by 10.7 percent. Sequestration was in effect for the weeks ending April 6, 2013, through Nov. 30, 2013.
The sequestration is no longer in effect.
Beginning with week ending Dec. 7, 2013, EUC benefits will be paid at the original EUC weekly benefit rate.
If your EUC weekly benefit rate, maximum benefit amount and balance were reduced due to sequestration, they will be increased.
Labor & Industry has provided notifications to individuals affected by the end of sequestration.
December 5, 2013 Secretary Hearthway Working to Protect Integrity of Pennsylvanians’ Privacy Secretary Hearthway reacted to an announcement by the PA Treasury of a J.P. Morgan Chase security breach that may have compromised the personal information of certain PA citizens who receive unemployment or workers' comp benefits via Chase debit card.Read More
October 30, 2013 News Advisory: Labor & Industry "On the Road" - Erie County Led by Secretary Julia Hearthway, the Department of Labor & Industry (L&I) will be spending Oct. 31 and Nov. 1 traveling in Erie County and the surrounding areaRead More
September 20, 2013 August Jobs Report Shows Growth in Both Private and Public Sectors Both private and public sector jobs were up in August, according to employment statistics released today by the Pennsylvania Department of Labor & Industry. Read More