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Pennsylvania Unemployment Compensation
Benefits Home

Welcome

UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.
 
Important Information

Alerts & Advisories:

Protect Your Identity

Please be particularly alert with regard to “phishing” or other unusual requests for debit card numbers, direct deposit information, or other personal information. The department will never initially contact you by text message or email and request your personal information. When the department sends you an email in response to an inquiry made by you, the department will ask to confirm your full name along with the last four digits of your social security number. Also, we will never send you a text message or email asking for your full social security number, personal identification number (PIN), bank account number, or debit card number at any time.

Budget Impasse FAQs

If you have questions about how a budget impasse will affect operations, please see the PA Budget FAQs

UC Service Center Hour Changes

UC service centers no longer accept calls on Wednesday. Calls are taken Monday, Tuesday, Thursday and Friday from 8 a.m. to 4 p.m.
 
Services such as filing biweekly claims, payment information and checking the status of a claim can easily be accessed on this website.
 
The service center will accept calls from 8 a.m. to 4 p.m. Mondays, Tuesdays, Thursdays and Fridays. If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday. We will provide assistance to all callers on Thursdays and Fridays. Videophone services for the deaf will continue on Wednesdays from noon to 4 p.m.
 
These changes are due to reduced UC claims levels and corresponding federal funding reductions. We are appropriately reducing costs while maintaining customer service.
 
 
 

UC News is now on Twitter

 
Did you know that the Pennsylvania Department of Labor & Industry is now on Twitter? Follow us @PALaborIndustry and learn all the latest news and alerts regarding everything UC and more!
 
Some of the alerts will include:
  • Payment delays
  • System maintenance issues
  • Holiday Office closings
  • Debit card information
  • Tips for avoiding overpayments
  • Fraud information

Electronic Filing

 
Effective with the first quarter 2014 filing, employers are required to electronically file quarterly UC tax and wage reports through UCMS.
 
 
U C M S
 
 

Contacting UC Service Centers

 
The department asks that UC claimants contact the UC service centers on either Monday or Tuesday depending on the last digit of their Social Security number.
 
L&I data suggest that UC service center call volume is significantly higher on Mondays than the rest of the week. By moving some calls to the assigned days, we can offer faster, more efficient service to all claimants.
 
If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday.
 
This initiative reduces busy signals, call wait times and allows claimants faster access to UC representatives. The UC service centers will continue to accept calls from claimants with any SSN on Thursday and Friday.
 
Claimants are encouraged to follow this system, but will still receive service if they contact the UC service centers on a day that is not his or her assigned day.

Work Registration Enforcement

 
Don't be Disqualified - Register Today!
 
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
 
UC claimants are required to register for employment-search services at www.jobgateway.pa.gov within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway ® provides claimants with upwards of 200,000 real-time job postings, so register today at www.jobgateway.pa.gov.
 
Even if you have previously enrolled in the JobGateway ® or PA CareerLink ® systems, go to www.jobgateway.pa.gov and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
 
Claimants who fail to register as required will be disqualified to receive UC benefits.
 
 
For assistance registering for employment-search services, contact your local Pennsylvania CareerLink ® .
 

 
 
 
 
file a claim
Pennsylvania CareerLink
 
Home Page | File a Claim
 
The information provided on this site does not constitute a determination of eligibility
to receive unemployment compensation.
 
PA Department of Labor and Industry
 

UC News & Announcements
July 27, 2015
Pennsylvania Department of Labor & Industry’s Bureau of Labor Law Compliance Secures Over $745,000 in Unpaid Wages for Direct Care Workers
The direct care workers at Infinite Care lost their jobs in March 2015 and were not paid their wages for their final two weeks of work when Infinite Care was indicted for Medicaid fraud and closed with little warning to the employees.   Read More

July 20, 2015
L&I Secretary Manderino Visits Pittsburgh on ‘Jobs that Pay’ Tour
Participates in Development Roundtable at Manchester Bidwell Corporation  Read More

July 17, 2015
PA Unemployment Rate at 5.4% in June
Pennsylvania’s unemployment rate was 5.4 percent in June, unchanged from May.  Read More