Skip Navigation
Error Error - The current user does not have access to the page with ID 567367, or this page is not in the community with ID 11449.
Job Gateway
Top 10 F A Q
Report Fraud

Pennsylvania Unemployment Compensation
Benefits Home


UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.
Important Information

Alerts & Advisories:

Thanksgiving Holiday Service Information

On Nov. 26 and 27, 2015, online services and Pennsylvania Teleclaims (PAT) will be available. However, services through 888-313-7284 and UC Videophone Service for American Sign Language users will not be available in observance of the Thanksgiving holiday.

Claims/Payment Processing for the Holiday

Due to the Thanksgiving holiday on Thursday and Friday, Nov. 26 and 27, 2015, UC benefit payments will be issued in accordance with the following schedule:
Payment Submitted Direct Deposit and/or Debit Card in Account
Nov. 24 (Tuesday) Nov. 27 (Friday)
Nov. 25 (Wednesday) Dec. 1 (Tuesday)
Nov. 26 (Thursday) Dec. 1 (Tuesday)
Nov. 27 (Friday) Dec. 1 (Tuesday)

PA CareerLink® Delaware County at Media Relocation

The staff at the Delaware County at Media CareerLink® currently located at 901 South Media Line Road, Media, PA 19063 will be relocating to Delaware County at Chester CareerLink® at 701 Crosby Street, Chester, PA 19013. Staff will start at Chester, Monday, Oct. 26, 2015.
The Delaware County at Media CareerLink® will still remain open and our state staff will continue to run prep sessions there periodically.


The debit card provider for UC claimants has changed from the gold Chase card to the new U.S. Bank Reliacard®. Individuals who received a payment on their gold Chase card between August 6, 2015 and September 3, 2015 were automatically sent a new U.S. Bank Reliacard® in a plain white envelope. Those who have not received a new card are instructed to contact Treasury Department at 877-869-1956 to request a card.
Payments to the new U.S. Bank Reliacard® began on October 1, 2015. No more payments will be issued to the gold Chase card. Please be reminded that balances were not transferred from the gold Chase card to the new U.S. Bank card. Please continue to use the gold Chase card until the balance is zero.
For additional information, please visit the Frequently Asked Questions page or

PA CareerLink® Philadelphia Northwest Relocation

The PA CareerLink® Philadelphia Northwest located at 235 West Chelten Ave. in Germantown has begun to transition all services to a new integrated PA CareerLink®. Services and staff that were located at PA CareerLink ® Philadelphia Northwest have been temporarily relocated to either PA CareerLink® Philadelphia North located at 990 Spring Garden St. Customers are encouraged to report there for services. The new PA CareerLink® Philadelphia Northwest will be located at 5847 Germantown Ave. and is expected to open on November 23rd. Other locations are:
PA CareerLink® Philadelphia Northeast
3210 Red Lion Road
Philadelphia, PA 19114
PA CareerLink® Suburban Station
1617 JFK Boulevard
Philadelphia, PA 19103

Protect Your Identity

Please be particularly alert with regard to “phishing” or other unusual requests for debit card numbers, direct deposit information, or other personal information. The department will never initially contact you by text message or email and request your personal information. When the department sends you an email in response to an inquiry made by you, the department will ask to confirm your full name along with the last four digits of your social security number. Also, we will never send you a text message or email asking for your full social security number, personal identification number (PIN), bank account number, or debit card number at any time.

Budget Impasse FAQs

If you have questions about how a budget impasse will affect operations, please see the PA Budget FAQs

UC Service Center Hours

UC service centers do not accept calls on Wednesday. Calls are taken Monday, Tuesday, Thursday and Friday from 8 a.m. to 4 p.m.
Services such as filing biweekly claims, payment information and checking the status of a claim can easily be accessed on this website.
We also ask that if your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday. We will provide assistance to all callers on Thursdays and Fridays.
Videophone services for the deaf will continue on Wednesdays from noon to 4 p.m.
These changes are due to reduced UC claims levels and corresponding federal funding reductions.
We are appropriately reducing costs while maintaining customer service.

UC News is now on Twitter

Did you know that the Pennsylvania Department of Labor & Industry is now on Twitter? Follow us @PALaborIndustry and learn all the latest news and alerts regarding everything UC and more!
Some of the alerts will include:
  • Payment delays
  • System maintenance issues
  • Holiday Office closings
  • Debit card information
  • Tips for avoiding overpayments
  • Fraud information

Electronic Filing

Effective with the first quarter 2014 filing, employers are required to electronically file quarterly UC tax and wage reports through UCMS.

Work Registration Enforcement

Don't be Disqualified - Register Today!
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
UC claimants are required to register for employment-search services at within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway ® provides claimants with upwards of 200,000 real-time job postings, so register today at
Even if you have previously enrolled in the JobGateway ® or PA CareerLink ® systems, go to and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
Claimants who fail to register as required will be disqualified to receive UC benefits.
For assistance registering for employment-search services, contact your local Pennsylvania CareerLink ® .

file a claim
Pennsylvania CareerLink
Home Page | File a Claim
The information provided on this site does not constitute a determination of eligibility
to receive unemployment compensation.
PA Department of Labor and Industry

UC News & Announcements
November 20, 2015
PA Unemployment Rate Declines to 5.1% in October
Pennsylvania’s unemployment rate was down two-tenths of a percentage point to 5.1 percent in October.  Read More

October 16, 2015
PA Unemployment Rate Declines to 5.3% in September
Pennsylvania’s unemployment rate was 5.3 percent in September, down one-tenth of a percentage point from August.   Read More

September 18, 2015
PA Unemployment Rate Remains at 5.4% in August
Pennsylvania’s unemployment rate was 5.4 percent in August, unchanged from July. The state rate has now been at 5.4 percent for four consecutive months.  Read More