Pennsylvania Unemployment Benefits Home
UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.
Attention Trade Readjustment Allowances (TRA) Claimants in Training
There may be delays in your TRA payments while renewed training agreements with PA's TRA training providers are added to the Commonwealth's Workforce Development System (CWDS). During the transition, your weekly attendance must be verified via mailed forms, instead of electronic forms, submitted by the training provider. Upon receipt of the training verification document, the UC service center will ensure your payments are made as quickly as possible. Regular timing of payments will resume once your training provider is added to CWDS.
Philadelphia PA CareerLink® Suburban Station Temporary Closure
PA CareerLink® Suburban Station, located at 1617 JFK Boulevard, 2nd floor, Philadelphia, PA 19103 will temporarily close for renovations. The last day of service to the public was Friday, June 20, 2014. The office expects to re-open to the public around February 2015.
The zip code table which is used to notify new claimants of the PA CareerLink® closest to their address is being updated to refer them to the PA CareerLink® North Philadelphia located at 990 Spring Garden St. Philadelphia PA 19123, Telephone 215-560-5465. The center is open from 8:00 a.m. to 4:30 p.m. Monday - Friday.
UC News is now on Twitter
Did you know that the Pennsylvania Department of Labor & Industry is now on Twitter? Follow us @PALaborIndustry
and learn all the latest news and alerts regarding everything UC and more!
Some of the alerts will include:
System maintenance issues
Holiday Office closings
Debit card information
Tips for avoiding overpayments
Effective with the first quarter 2014 filing, employers are required to electronically file quarterly UC tax and wage reports through UCMS
Through HereToHelp, you can get information about finding a new job, health insurance options, food and utility assistance, housing assistance, personal finance information, family support and more. To learn more, go to www.HereToHelp.pa.gov
Treasury Offset Program
If you received a letter stating that your UC debt will be recovered through the federal Treasury Offset Program, and you have a question or concern, you MUST submit your questions IN WRITING, by mail or fax, to the address listed on your letter. Please include the required documentation. Do not call the UC service centers for information on this program. The service centers do not administer the TOP program and cannot provide you with any TOP information.
Contacting UC Service Centers
The department asks that UC claimants contact the UC service centers on either Monday or Tuesday depending on the last digit of their Social Security number.
L&I data suggest that UC service center call volume is significantly higher on Mondays than the rest of the week. By moving some calls to the assigned days, we can offer faster, more efficient service to all claimants.
If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday.
This initiative reduces busy signals, call wait times and allows claimants faster access to UC representatives. The UC service centers will continue to accept calls from claimants with any SSN on Wednesday-Friday.
Claimants are encouraged to follow this system, but will still receive service if they contact the UC service centers on a day that is not his or her assigned day.
Work Registration Enforcement Begins
Don't be Disqualified - Register Today!
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
UC claimants are required to register for employment-search services at www.jobgateway.pa.gov
within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway®
provides claimants with upwards of 200,000 real-time job postings, so register today at www.jobgateway.pa.gov
Even if you have previously enrolled in the JobGateway®
or PA CareerLink®
systems, go to www.jobgateway.pa.gov
and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
Claimants who fail to register as required will be disqualified to receive UC benefits.
Are you a UC claimant looking for a career or a business looking to hire? Keystone Works provides business-driven training opportunities for eligible UC claimants. A claimant can continue to collect full UC benefits while participating in training provided by a business, and the business is entitled to receive incentive payments if the claimant is hired and certain requirements are met.