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Pennsylvania Unemployment Benefits Home

Welcome

 
UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.
 
Alerts & Advisories
 

Labor Day Weekend Service Information

On Monday, Sept. 1, 2014, online services and Pennsylvania Teleclaims, or PAT, will be available. However, services through 888-313-7284 will not be available in observance of Labor Day.

Claims/Payment Processing for the Holiday

Due to the Labor Day holiday on Monday, Sept. 1, 2014, UC benefit payments will be issued in accordance with the following schedule:
 
DIRECT DEPOSIT and DEBIT CARD payments
 
Payment Submitted Payment in Direct Deposit and/or Debit Card Account
August 28, 2014 (Thursday) September 2, 2014 (Tuesday)
August 29, 2014 (Friday) September 3, 2014 (Wednesday)
August 31, 2014 (Sunday) September 3, 2014 (Wednesday)
September 1, 2014 (Monday) September 3, 2014 (Wednesday)
 

Attention Trade Readjustment Allowances (TRA) Claimants in Training

 
There may be delays in your TRA payments while renewed training agreements with PA's TRA training providers are added to the Commonwealth's Workforce Development System (CWDS). During the transition, your weekly attendance must be verified via mailed forms, instead of electronic forms, submitted by the training provider. Upon receipt of the training verification document, the UC service center will ensure your payments are made as quickly as possible. Regular timing of payments will resume once your training provider is added to CWDS.

JP Morgan-Chase Unemployment Compensation Debit Card Inactivity Fees

 
Effective Aug. 22, 2014, JPMorgan-Chase began mailing Inactivity Fee Notices to Pennsylvania Unemployment Compensation debit card holders.
 
If you currently have a balance remaining on your JPMorgan-Chase gold debit card and your debit card account has been inactive for at least a period of 14 consecutive months, you will be subject to a monthly inactivity fee of $1.50, or the balance remaining on the card (whichever is less) by JPMorgan-Chase.
 
You are encouraged to use your card to access your remaining funds to avoid inactivity fees.
 
To get cash from your card, visit any bank or credit union that accepts MasterCard®, present your card and two forms of identification then ask for cash up to your available balance. Also, there is never a fee to use your card for purchases and you can request cash back from your purchase at many retail establishments, such as grocery stores and post offices.
 
To check your balance or if you have questions, please contact JPMorgan-Chase at 866-586-1706 or visit the UCard Center website at www.ucard.chase.com.

Norristown Referee Office Relocating

Effective July 10, 2014, the Norristown Referee Office is relocating from the current location of 1951 New Hope Street, Norristown, PA to 100 Ross Road, Suite 210, King of Prussia, PA. For GPS purposes the address is 100 Ross Road, Bridgeport, PA.
 

Philadelphia PA CareerLink® Suburban Station Temporary Closure

PA CareerLink® Suburban Station, located at 1617 JFK Boulevard, 2nd floor, Philadelphia, PA 19103 will temporarily close for renovations. The last day of service to the public will be Friday, June 20, 2014. The office expects to re-open to the public around October 1, 2014.
 
The zip code table which is used to notify new claimants of the PA CareerLink® closest to their address is being updated to refer them to the PA CareerLink® North Philadelphia located at 990 Spring Garden St. Philadelphia PA 19123, Telephone 215-560-5465. The center is open from 8:00 a.m. to 4:30 p.m. Monday - Friday.
 

UC News is now on Twitter

 
Did you know that the Pennsylvania Department of Labor & Industry is now on Twitter? Follow us @PALaborIndustry and learn all the latest news and alerts regarding everything UC and more!
 
Some of the alerts will include:
  • Payment delays
  • System maintenance issues
  • Holiday Office closings
  • Debit card information
  • Tips for avoiding overpayments
  • Fraud information

Electronic Filing

 
Effective with the first quarter 2014 filing, employers are required to electronically file quarterly UC tax and wage reports through UCMS.
 
 
U C M S
 

HereToHelp

 
Through HereToHelp, you can get information about finding a new job, health insurance options, food and utility assistance, housing assistance, personal finance information, family support and more. To learn more, go to www.HereToHelp.pa.gov.
 

Treasury Offset Program

 
If you received a letter stating that your UC debt will be recovered through the federal Treasury Offset Program, and you have a question or concern, you MUST submit your questions IN WRITING, by mail or fax, to the address listed on your letter. Please include the required documentation. Do not call the UC service centers for information on this program. The service centers do not administer the TOP program and cannot provide you with any TOP information.

Contacting UC Service Centers

 
The department asks that UC claimants contact the UC service centers on either Monday or Tuesday depending on the last digit of their Social Security number.
 
L&I data suggest that UC service center call volume is significantly higher on Mondays than the rest of the week. By moving some calls to the assigned days, we can offer faster, more efficient service to all claimants.
 
If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday.
 
This initiative reduces busy signals, call wait times and allows claimants faster access to UC representatives. The UC service centers will continue to accept calls from claimants with any SSN on Wednesday-Friday.
 
Claimants are encouraged to follow this system, but will still receive service if they contact the UC service centers on a day that is not his or her assigned day.

Work Registration Enforcement Begins

 
Don't be Disqualified - Register Today!
 
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
 
UC claimants are required to register for employment-search services at www.jobgateway.pa.gov within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway®provides claimants with upwards of 200,000 real-time job postings, so register today at www.jobgateway.pa.gov.
 
Even if you have previously enrolled in the JobGateway®or PA CareerLink® systems, go to www.jobgateway.pa.gov and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
 
Claimants who fail to register as required will be disqualified to receive UC benefits.
 
 
For assistance registering for employment-search services, contact your local Pennsylvania CareerLink®.
 

Keystone Works

 
Are you a UC claimant looking for a career or a business looking to hire? Keystone Works provides business-driven training opportunities for eligible UC claimants. A claimant can continue to collect full UC benefits while participating in training provided by a business, and the business is entitled to receive incentive payments if the claimant is hired and certain requirements are met.
 
Learn more about Keystone Works.
 

 
 
 
 
file a claim
Pennsylvania CareerLink
 
Home Page | File a Claim
 
The information provided on this site does not constitute a determination of eligibility
to receive unemployment compensation.
 
PA Department of Labor and Industry
 

UC News & Announcements
August 15, 2014
PA Unemployment Rate at 5.7% in July
Pennsylvania’s unemployment rate rose in July to 5.7 percent, up one-tenth of a percentage point from June. This was the first gain in the state unemployment rate since June 2012.   Read More

July 18, 2014
PA Unemployment Rate in June unchanged at 5.6%
Pennsylvania’s unemployment rate in June remained at 5.6 percent, the lowest rate since September 2008.  Read More

June 24, 2014
L&I Introduces a New, More Efficient System to Help Expedite UC Claims
Department of Labor & Industry (L&I) is partnering with the United States Department of Labor (USDOL) to bring employers a solution to help businesses efficiently and accurately speed the processing of claims.  Read More