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Pandemic Unemployment Assistance (PUA) System FAQs

The PUA system is now fully functional and is accepting intial and weekly certification claims. In an effort to provide helpful information about the system and payments, we've created the below FAQs. 


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​When will claimants receive their PUA benefit payments?

​How will I receive important messages regarding my PUA claim?

​What should I do if I have a question about my claim? How can I reach the PUA staff?

​What documentation do I need to show my previous income?

​Now that the PUA application is available, how far back can I request benefits?