Begin Main Content Area

Equal Opportunity and Privacy Act Statements


It is against the law for the recipient of federal financial assistance to discriminate on the following bases:

    • against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and
    • against any beneficiary of programs financially assisted under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his or her participation in any WIA Title I-financially assisted program or activity.
    • The recipient must not discriminate in any of the following areas:
    • deciding who will be admitted, or have access, to any WIA Title I-financially assisted program or activity;
    • providing opportunities in, or treating any person with regard to, such a program or activity; or
    • making employment decisions in the administration of, or in connection with, such a program or activity.


If you think that you have been subjected to discrimination under a WIA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:

    • the recipient's Equal Opportunity Officer (or the person whom the recipient has designated for this purpose); or
    • the Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.

If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above). If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you do not have to wait for the recipient to issue that Notice before filing a complaint with CRC. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient). If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.


Department of Labor & Industry
Office of Equal Opportunity
651 Boas St., Room 1402
Harrisburg, PA 17121
Phone: 717-787-1182 o 800-622-5422 /TDD/TTY: 800-654-5984 /Fax: 717-772-2321


Because you are being asked to provide your Social Security number, we are required by the Privacy Act, 5 USC §552a, to give you the following information:

    • Disclosure of your Social Security number is mandatory. If you decline to give your Social Security number, your application and claims for benefits will not be processed.
    • We are authorized to solicit your Social Security number pursuant to the Internal Revenue Code (26 U.S.C. §§ 6050B and 6109) and the Social Security Act (42 U.S.C. §1320b-7).
    • Your Social Security number will be used to identify and administer your application and claims, determine your eligibility for benefits and verify your eligibility for other government benefits, for statistical purposes, and to report the amount of benefits you receive to the Internal Revenue Service for federal income tax purposes.
File claims for benefits Biweekly (every two weeks) Online:
By telephone (PAT): Mon-Fri 6:00 a.m. to 9:00 p.m. Sun 6:00 a.m. to 11:00 p.m. Not on Saturday.
Register for employment search services Within 30 days after filing an application for benefits Online:;
Click on "Register as a New User." Create a Keystone ID (user name) and password using your complete SS#. Complete your Profile and Job Preferences. Print out your Registration Confirmation page. See the UC Handbook for more details.
Perform an active work search Weekly (beginning the third week you apply for benefits) Apply for two positions. In person, by mail, phone, or electronic transmission, by submitting a job application or résumé to an employer, or by other procedures set by the employer. Do one of the following: Attend a job fair, search positions, create or post a résumé, contact individuals, utilize an employment agency, take a pre-employment test, participate in a CareerLink® program or activity, or interview for a position. See the UC Handbook for more details.
Keep a record of your work search Weekly Use Form UC-304 "Record of Job Applications and Work Search Activities." Or, you can use your own form, as long as you record the same information. Keep the records for two years from your AB date. Provide a copy of the records when requested by the department. See the UC Handbook for more details.
Report wages earned from any employment and/or any days you declined work when work was available Biweekly (every two weeks) When you file for benefits biweekly, report your gross earnings. Multiply your rate of pay by the number of hours you worked during the week you are claiming, Sunday through Saturday. If you worked full time, you are not eligible for UC benefits.
Report if you become unable or unavailable for work Immediately By calling the service center at 888-313-7284.
Report any separation from subsequent employment Immediately By reopening your claim over the internet at or by calling the service center at 888-313-7284.
Report any change in address, phone number, or email address Immediately Online: AND or by calling the service center at 888-313-7284.

Contact Information

UC Handbook home page