Payment of Benefits
First Benefit Payment
If you are eligible for benefits and file timely biweekly claims, you should receive your first benefit payment within four weeks after filing your application for benefits. (Because of the Waiting Week, your first payment may be for only one week.)
How Benefits Are Paid
Benefits are paid biweekly (every other week). The biweekly payment is usually made within four days after the biweekly claim is filed, but it may take up to ten days to receive payment. Payments may be delayed if there is an eligibility issue that must be resolved before payment can be made.
Benefits are paid to you by debit card or direct deposit. If you received UC benefits on a prior claim by direct deposit within a year before you filed your current application for benefits, and the bank account previously used for direct deposit is still active, direct deposit will carry over to your current UC claim. You may switch to a debit card if you prefer to receive your benefits in that way. If you do not have a direct deposit account, you will be issued a debit card to access your benefits, but you may switch to direct deposit. It takes time for direct deposit to begin. In the meantime, benefits will continue to be paid to you through your debit card. Your Claim Confirmation Letter contains information regarding the debit card and direct deposit options. Please visit our Payment Options page for instructions on choosing between direct deposit and debit card.
Getting Information About Your Benefits
Recent Payment Information: To find out if a recent benefit payment was made to you, log on to our Benefit Payment Information page or call PAT @ 888-255-4728, Sunday, 6 a.m. to 11 p.m., and Monday through Friday, 6 a.m. to 9 p.m. Information about a payment is generally available the business day after the payment was made.
Your Payment History: If you have exhausted your entitlement to benefits and need documentation that you are no longer receiving benefits, you can print your "payment history" by visiting our Benefit Payment Information page. This printout can be used for many public agencies that request this type of information. You can also fax a request to the UC service center at 717-525-5160. You can get two free copies from the UC service center and you will be charged for additional copies.