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Pennsylvania Unemployment Compensation Handbook

 
Internet Services in Pennsylvania
Many of our telephone and mail UC services are available on the Internet.
Los servicios de Internet también están disponibles en español.
 
Log on to www.uc.pa.gov.
Information For Claimants With Disabilities
UC benefit information and services are available to individuals with hearing or speech difficulties through a text telephone service (TTY). This service can be accessed only if a TTY number is called from a TTY device. TTY numbers are available here. TTY telephone numbers are for TTY device users only. Videophone service information is available here.
 
Auxiliary aids and services are available upon request to individuals with disabilities.
Equal Opportunity Employer/Program
 
UCP-1 REV 08-18
 
TABLE OF CONTENTS
  1. Introduction
     
  2. Qualifying For Benefits
     
  3. Maintaining Your Eligibility For Benefits
     
    Your Biweekly Claim Requirement
     
    Your Work Registration Requirement

    Your Work Search Requirements
     
    Your Able And Available Requirement
     
  4. Payment of Benefits
     
  5. How Weekly Benefits May Be Reduced
     
  6. What Happens When You Find Employment?
     
  7. Your Additional Responsibilities
     
  8. How You Can Lose Benefits
     
  9. Your Appeal Rights
     
  10. Overpayments and Collections
     
  11. Other Programs and Help Available
     
  12. Contact Information
     
  13. Equal Opportunity and Privacy Act Statements

 
YOU'VE BEEN APPROVED FOR UC BENEFITS. NOW WHAT?
YOUR RESPONSIBILITIES
YOU MUST:
WHEN:
HOW:
File claims for benefits
Biweekly (every two weeks)
By internet: www.uc.pa.gov
By telephone (PAT): See page 17 of the UC Handbook for telephone numbers. Mon-Fri 6:00 a.m. to 9:00 p.m. Sun 6:00 a.m. to 11:00 p.m. Not on Saturday.
Register for employment search services
Within 30 days after filing an application for benefits
By internet:www.pacareerlink.pa.gov;
Click on "Register as a New User." Create a Keystone ID (user name) and password using your complete SS#. Complete your Profile and Job Preferences. Print out your Registration Confirmation page. See the UC Handbook for more details.
Perform an active work search
Weekly (beginning the third week you apply for benefits)
Apply for two positions. In person, by mail, phone, or electronic transmission, by submitting a job application or résumé to an employer, or by other procedures set by the employer. Do one of the following: Attend a job fair, search positions, create or post a résumé, contact individuals, utilize an employment agency, take a pre-employment test, participate in a CareerLink®program or activity, or interview for a position. See the UC Handbook for more details.
Keep a record of your work search
Weekly
Use Form UC-304 "Record of Job Applications and Work Search Activities." See www.uc.pa.gov. Or, you can use your own form, as long as you record the same information. Keep the records for two years from your AB date. Provide a copy of the records when requested by the department. See the UC Handbook for more details.
Report wages earned from any employment and/or any days you declined work when work was available
Biweekly (every two weeks)
When you file for benefits biweekly, report your gross earnings. Multiply your rate of pay by the number of hours you worked during the week you are claiming, Sunday through Saturday. If you worked full time, you are not eligible for UC benefits.
Report if you become unable or unavailable for work
Immediately
By calling the service center at 888-313-7284.
Report any separation from subsequent employment
Immediately
By reopening your claim over the internet at www.uc.pa.gov or by calling the service center at 888-313-7284.
Report any change in address, phone number, or email address
Immediately
By internet: www.uc.pa.gov AND www.pacareerlink.pa.gov or by calling the service center at 888-313-7284.
 
 
Keep it working for Pennsylvania

 

FOLLOW THE RULES. PROTECT THE SYSTEM.
READ YOUR UC HANDBOOK!