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​Benefit Appeals

Important Information for UC Appeal Hearings

November 2021 update:  While some telephone hearings continue to be scheduled for UC appeal hearings, UC Referee Offices statewide resumed in-person hearings in October 2021.  Please read your hearing notices carefully to determine whether your appeal hearing is scheduled in-person or via telephone. 

Safety protocols for in-person hearings, such as hearing room air purifiers,  shielding, and social distancing, have been implemented.  Masks are encouraged and are available to all parties upon request.

Parties scheduled for an in-person hearing may request a change to a telephone hearing; however, such a change will likely require rescheduling the hearing and cause a delay, and parties must provide a compelling reason for such a request.  All requests should be made in writing as soon as possible prior to the hearing date and should include the reason(s) for the request. The Appeals Referee will decide whether to grant or deny the request; however, participants should plan to attend the hearing as originally scheduled unless they are otherwise notified of a change or continuance by the referee's office.

UC Referee Offices are also scheduling some appeal hearings for parties to participate via telephone; however, parties may request to participate in person.  Parties scheduled for a telephone hearing who desire to attend the hearing in person should notify the referee's office in advance of the hearing.  

Hearing notices for telephone hearings, along with exhibits to be used at the hearing, will be delivered to all involved parties via each parties' preferred method of communication selected by the party in the PA UC Claims system, either US Postal Service, Email and/or the Message Center.  The hearing exhibits are also available to be viewed electronically in the PA UC Claims System by all involved parties.  Exhibits for in-person hearings will also be available in the referee's office in paper form for any party to review prior to the hearing. 


General Information

Under Article V of the Pennsylvania Unemployment Compensation Law, the Department of Labor & Industry must examine promptly each application for benefits and determine whether the application is valid. In order to ensure that every individual is given an opportunity for a fair hearing, the law also provides for an appeal process to allow interested parties to object to an unemployment compensation determination or decision.

Representation

Whether you are the claimant or the employer, you may file your own appeal to a UC Referee or the UC Board of Review (Board) and represent yourself before the Referee or the Board, or you may have an attorney or any other advocate represent you. If you are a claimant and you qualify, free legal assistance may be available from the legal services organization serving your area, your local bar association or a law school clinic.

There are three levels of UC benefits eligibility appeals:

  1. UC Service Center Determination: You may appeal a UC Service Center determination to a Referee no later than 21 calendar days after the determination date provided on the notice of determination.
  2. UC Referee Decision: You may appeal a Referee decision to the Board no later than 21 calendar days after the determination date provided on the notice of determination.
  3. UC Board of Review Decision: You may appeal a UC Board of Review decision to the Commonwealth Court within 30 days of the mailing date of the Board decision.

The information provided on this site does not constitute a determination of eligibility to receive unemployment compensation.