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​NEW Unemployment Compensation (UC) System

Launching in June 2021

The new UC system is easy-to-use and designed to simplify and speed up the claims process. Claimants will now have access to more information and new self-serve options that will reduce the need to contact the UC customer service center. The new system will make sure people will get the benefits they need while also reducing the opportunity for fraud.

Programs that will transition to the new system are: 

    • Unemployment Compensation (UC)
    • Pandemic Emergency Unemployment Compensation (PEUC)
    • Extended Benefits (EB)
    • Shared Work or Short-Time Compensation (STC)
    • Trade Readjustment Allowances (TRA)
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Individuals currently filing for benefits through one of the above-listed programs will use the new UC system to file their weekly or biweekly claims.

Other actions include:

    • Filing a new claim
    • Accessing information about a claim
    • Filing an appeal
    • Checking the status of a payment
    • Receiving messages from UC program staff
    • Changing options such as whether communication is sent electronically or by physical mail, and whether federal income tax is withheld.


Employers will see additional self-service options for managing their benefits information. 

These changes will also allow employers to: 

    • View information in real-time
    • Provide greater oversight and faster response times
    • Have better communication regarding employer information changes

We will continue to provide update and information before and after the UC system transition in June. In the meantime, please preview instruction guides for the new system below and follow us on Facebook, Twitter, or LinkedIn to stay up to date.

Claimant User Guides
​Employer User Guides
​Claimant & Employer User Guides
File Weekly Certifications
Request Relief from Charges
​Fact-Finding Guide
Overpayment Management
Granting Access to Third-Party Administrators 
Appeal Process

​New UC System FAQs

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