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File a Biweekly or Weekly Certification

Final Claim Week for Federal Benefits Ends 9/4/21

Week August 29, 2021 - September 4, 2021 is the final week for federal unemployment benefit programs. Pandemic Emergency Unemployment Compensation (PEUC), Pandemic Unemployment Assistance (PUA), and Federal Pandemic Unemployment Compensation (FPUC), end September 4, 2021.

    • If you are unemployed August 29, 2021 - September 4, 2021 and enrolled in PEUC or PUA, you will file for the current week next week, September 5 – 11, 2021.
    • If you continue to be unemployed next week and are PEUC or PUA, you will no longer be eligible to file unless you qualify for a new UC claim.
    • If you are on UC, you can continue to file for weekly benefits until you exhaust your available weeks, but you will see a reduction in your benefits of up to $300 due to the end of FPUC for claim weeks after September 4, 2021.


We are actively monitoring the status of the new system and issues reported by users. Please visit our UC System Check to view all system optimizations. Visit UC Quick Tips designed to help users navigate the new UC system.


Reminder: 

  • Eligibility for regular UC must be identified before filing for PUA. If you are eligible for regular state UC (in PA or any other state); then you cannot claim PUA.
  • Filing for the same claim weeks on more than one program is considered fraud.
  • With the new UC system, you can now file for benefits on a weekly or biweekly basis. However, in the system, you will see only a "weekly" certification option. You do not need to select whether to file on a "weekly" or "biweekly" basis. You will get paid according to when you file.  

​Unemployment Compensation

After filing your initial application for unemployment compensation (UC) benefits, you will receive a Claims Confirmation letter via your UC dashboard communication preference or in the mail. This letter will provide

  • the date you will file your first biweekly claim -- generally the second Sunday after completing your initial application for benefits.
  • Your 4-digit PIN will only be necessary to file your weekly claim if you file via Pennsylvania Teleclaims (PAT)

You will file a weekly claim certifying your eligibility for each week separately. For UC purposes, a week is a calendar week that begins Sunday and ends Saturday.

For those impacted by COVID-19, if you are offered work by your employer and refuse to accept it, without good cause, you may no longer be eligible for UC. Learn more in the "My employer offered me my job back, but I would make more staying on Unemployment. Can I do this?" FAQ on our UC Benefits FAQ page.

Pandemic Emergency Unemployment Compensation (PEUC)

 

  • If you have filed for PEUC, you will receive a PEUC Financial Determination letter in the mail. Once your receive your determination, create a Keystone ID and password or login with your existing Keystone ID and password to begin filing in our new UC system.
  • If you were automatically enrolled in PEUC (still within your regular unemployment benefit year), you will also use your same Keystone ID and password and continue to file your weekly filing.

 

 

Pandemic Unemployment Assistance (PUA)

  • File your PUA certifications WEEKLY to get paid.
  • An unemployment week is Sunday through Saturday.
  • The first day you can file your weekly claim is on Sunday.
  • You don’t have to file on Sunday – you can file your weekly claim any day Sunday through Friday.
  • After the first payment, you will receive weekly PUA payments typically within three business days after filing your weekly certification.
Refer to the PUA System Guide, the PUA Claimant Assistance Guide, or we’ve created two helpful screenshot guides to help you through the process:

Please see our complete PUA Dashboard CAPTCHA Guide that walks you through the process.


 

Quick Tips on Filing Weekly Claims

To be unemployed, you must have a loss in both work hours and pay or "earnings."

​Did You Work?

​Answer Yes if you worked at all during the week or if your employer paid you (regular wages, supplemental payments or any type of paid leave including vacation pay, sick leave or Paid Time Off (PTO)), to be off work for the COVID emergency. You must report your earnings. ​

When you answer Yes, the next question will be:

You worked; (if you worked your normal full-time hours or will be paid the equivalent of your normal full-time hours due to the COVID emergency, you are not entitled to benefits for the week.) Did you work your normal full-time hours, or will you be paid wages equal to your normal full-time wages?

​To avoid claim delays, properly report your earnings.


  • Earnings include your gross earnings from any work performed, as well as full or partial salary, even if actual work was not performed. 
  • Potential earnings are any earnings you could have made, but you turned down the work.
  • Vacation pay: Answer No to the question “Did you or will you receive vacation pay?” if your vacation pay is related to COVID-19. If your vacation pay is related to COVID-19, you will report it by answering YES to “Did you Work?” and reporting that vacation pay as earnings.

​​Were you able and available for work? 

Being confined to home does not necessarily mean you are not available to accept work. If you plan on returning to your employer after the COVID-19 restrictions are lifted, or you could work from home if requested, you are Available.  You are Able to work if you are mentally and physically capable of performing a job for which a labor market exists.

 


NOTE: THE DEPARTMENT CANNOT PAY YOU FOR WEEKS UNLESS A TIMELY BIWEEKLY CLAIM HAS BEEN FILED.

The best way to file your biweekly claim is online from 6 a.m. to 11 p.m. Sunday, and 6 a.m. to 9 p.m. Monday through Friday.

You also can file by phone by using the PA Teleclaims (PAT) system. Call 888-255-4728 (TTY services for the deaf and hard of hearing: 888-334-4046), from 6 a.m. to 11 p.m. Sunday, and 6 a.m. to 10 p.m. Monday through Friday.

 

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