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Reopen an Existing Claim

If you established an initial claim for UC benefits within the past year, stopped filing for those benefits and wish to resume filing, you can reopen your claim using the methods listed below.

If you stopped filing claims because you are no longer unemployed, you should reopen your claim during the first week that you are again unemployed. You may risk losing some benefit eligibility if you file after the first week you are unemployed. If you stopped filing claims because you were ill, hospitalized, or otherwise unable to work, you should reopen your claim as soon as you are able and available for work again.

Different ways to reopen existing UC claim

  • Online: Complete an online application using our secure website 7 days a week, 24 hours a day.
    • *Note: The reopen process looks exactly the same as the initial claim process.
  • Paper Form: A paper application can be downloaded and mailed to the address indicated on the form.
  • Videophone: Services for individuals who use American Sign Language (ASL) can be reached at 717-704-8474 every Wednesday from noon to 4 p.m.
  • Phone: Call the statewide toll-free number at 1-888-313-7284.
    • UC Service Centers - Hours of Operation
      Monday 8 a.m. - 4 p.m.
      Tuesday 8 a.m. - 4 p.m.
      Wednesday 12 p.m. - 6 p.m.
      Thursday 8 a.m. - 4 p.m.
      Friday 8 a.m. - 12 p.m.
  • TTY: Services for the deaf and hard of hearing can be reached at 1-888-334-4046.
reopen an existing claim