UC Benefits Contact Information

If you want to make a general comment on UC services, or if you have UC questions not covered by the information on this website, please use this form.

UC Service Centers

If you have filed an application for UC benefits within the last year, and have a specific question about your claim or your eligibility, call the UC service center:

UC service center hours of operation are 8 a.m. - 4 p.m. Monday, Tuesday and Thursday and Friday from 8 a.m. - 12 p.m. with Monday being a heavy call day. Due to our call volume, we encourage customers to use the Internet to apply for benefits and check benefit payments.

By making a selection on the area map, you can get a list of these offices and other services available in your area.

Pennsylvania Teleclaims-PAT Directory

Pennsylvania Teleclaims, or PAT, is an automated self-service system used by persons with access to a touch-tone telephone to file biweekly UC claims, access specific benefit payment information, or learn about the commonwealth's UC program, without the intervention of an agent. The automated services are available Sunday from 6 a.m. to 11 p.m. and Monday through Friday 6 a.m. to 9 p.m.

Additional self-services available through PAT:

• Request/change federal withholding tax
• UC-1099G information
• Change your UC PIN

View, print or download a list of the PAT questions.

UC DEBIT CARD AND TREASURY

If you have questions regarding your debit card account, you can contact U.S. Bank directly.

For basic information about the debit card or questions regarding direct deposit, you can contact UC Treasury.

The information provided on this site does not constitute a determination of eligibility to receive unemployment compensation.