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​​​​​​​​​​​​​UC System Resources

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Video Tutorials

How to File for UC Benefits​​


Como presentar un reclamo de compensación de desempleo


How to Reopen a UC Claim


Como reabrir su reclamo de compensación de desempleo


Calculate 1099-G Benefit Payments


Multi-Factor Authentication​


How to Change Communication Preferences


How to File an Appeal


Waiting Room 101


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Video Subtitle Instructions

To view auto-generated video subtitles (with various language options), please follow these steps on the YouTube video:
    1. Press the "Subtitles / Captions" button (until a red line appears below the icon)
    2. Press the “Settings” button.
    3. Press the "Subtitles / CC" button
    4. Press the button “Auto-translate"
    5. Select the desired language

User Guide (PDFs)

Please review the instruction guides for the UC system below and follow us on Facebook, Twitter, or LinkedIn to stay up to date.

Claimant User Guides
​Employer User Guides
​Claimant & Employer User Guides
​Logging into the UC System

Establishing and Granting Access to Third-Party Administrators

Fact-Finding Guide

En Español
Opening a New Claim

Abrir un nuevo reclamo
Adding Users
Appeal Process

En Español
​Reopen Existing Claim

Reabrir reclamo existente
Request Relief from Charges Dashboard - Quick Start Guide
Filing Weekly Certifications

Llenar certificaciones semamales
Manage Message Center
Accessing BenMod Messages and Attachments Using Safari
Certifying Weeks with Earnings
Reset your Password

Overpayment Management

En Español
How Employers Can Share Message Center with Additional User

Multi-Factor Authentication

Autenticacion Mulitfactór
Update Mailing Address and Contact Information
​What's wrong with my UC claim? Troubleshooting Guide 

Enroll in SIDES E-Response
  Cancel Power of Attorney (POA) or Inactive TPA Relationship

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