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Office of Unemployment Compensation

Office of Unemployment Compensation

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Benefit Appeals

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UC System Resources

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Video Tutorials

How to File for UC Benefits

Multi-Factor Authentication

Calculate 1099-G Benefit Payments

How to File an Appeal

How to Change Communication Preferences

Waiting Room 101

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Video Subtitle Instructions

To view auto-generated video subtitles (with various language options), please follow these steps on the YouTube video:

Press the "Subtitles / Captions" button (until a red line appears below the icon)
Press the “Settings” button.
Press the "Subtitles / CC" button
Press the button “Auto-translate"
Select the desired language

User Guide (PDFs)

Please review the instruction guides for the UC system below and follow us on Facebook, Twitter, or LinkedIn to stay up to date.

Claimant User Guides	Employer User Guides	Claimant & Employer User Guides
Logging into the UC System	Establishing and Granting Access to Third-Party Administrators	Fact-Finding Guide En Español
Opening a New Claim Abrir un nuevo reclamo	Adding Users	Appeal Process En Español
Reopen Existing Claim Reabrir reclamo existente	Request Relief from Charges	Dashboard - Quick Start Guide
Filing Weekly Certifications En Español	Manage Message Center	Accessing BenMod Messages and Attachments Using Safari
Certifying Weeks with Earnings	Reset your Password
Overpayment Management En Español	How Employers Can Share Message Center with Additional User
Multi-Factor Authentication Autenticacion Mulitfactór	Update Mailing Address and Contact Information
What's wrong with my UC claim? Troubleshooting Guide	Enroll in SIDES E-Response
	Cancel Power of Attorney (POA) or Inactive TPA Relationship

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UC Login

Multi-Factor Authentication (MFA)

ID.me Identity Verification

Report Potential New UC System Issues

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