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Self-Service Step-by-Step Instructions

Where Do I Start?

If you have questions about unemployment or are experiencing an issue, start with the following two resources. These self-service options can provide eligibility information, what to expect after filing and many more commonly asked questions.

What Can I Do Online?

Unemployment Compensation

In the new Unemployment Compensation system, claimants may access the UC Dashboard to file claims, access claim information, file an appeal, check payment status, and more. To get started, visit our resource page to review video tutorials, workshop recordings, and PDF user guides. 

If you no longer wish to continue receiving unemployment benefits (for example, because you have become fully employed), simply stop filing your weekly certifications. If you become unemployed again before your claim has expired, please reopen your claim from the UC Dashboard.

Pandemic Unemployment Assistance (PUA)

Call the UC Service Center if you:

    • Cannot reset your username or password from the login page
    • Filed online, and the system tells you to call in
    • Have a pre-scheduled telephone interview with a UC representative to review your eligibility

If you did not receive a debit card or are having issues related to your debit card, please call Money Network at 1-888-292-0059.