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How to Obtain Benefits Information and Duplicate Forms

  1. How can I obtain benefits information or forms from the PA Department of Labor & Industry’s Office of Unemployment Compensation Benefits Policy (department)?
  2. What are some of the forms that I may receive from the department?
  3. What is the process to request duplicate UC and/or wage information from the department?
  4. Why is the department charging me for requesting duplicate UC/wage information?
  5. Whom do I contact for copies of my benefit payment history?
  6. Is there a charge for copies of my overpayment determinations?
  7. Is there a fee to request copies of financial or separation determinations?
 
  1. How can I obtain benefits information or forms from the PA Department of Labor & Industry’s Office of Unemployment Compensation Benefits Policy (department)?
     
    Claimants may be able to obtain UC benefits payment history information from their online account at www.uc.pa.gov. If it is not available online, claimants may request UC and/or wage information from the department. General information forms and/or pamphlets are available here.     
     
  2. What are some of the documents that I may receive from the department?      
     
    Claimants may obtain certain documents that are directly related to themselves. These include department determinations about your claim, but not departmental documents such as questionnaires. Claimants may also receive information on active and inactive UC benefits payments and wages reported to the department for the past two years, and active and purged data which includes UC payments and wages from the past seven years.
     
  3. What is the process to request UC and/or wage information from the department?
     
    All requests by claimants for documents must be sent to the following address, and must include a check or money order made out to the Commonwealth of PA:

    Disclosure Officer, Office of UC Benefits Policy
    Department of Labor & Industry
    Employer Information Center
    651 Boas Street, Room 525
    Harrisburg, PA 17121

    Please note that all requests must be in writing and must include your name, SSN or PA UC account number, address, and telephone number in case a follow-up call is needed. For instructions on how to properly complete a request, please contact the Disclosure Officer at 717-783 3733.
     
  4. Why is the department charging me for requesting duplicate UC/wage information?
     
    The department is required by federal law and regulations to secure reimbursement for the costs of providing the information. In order to process your request, the department must receive a check or money order in the amount indicated on our cost schedule payable to the Commonwealth of Pennsylvania.
     
  5. Whom do I contact for copies of my benefit payment history?
     
    While the department recommends that a claimant access his/her benefit payment history at www.uc.pa.gov to print copies for third-parties that need this documentation, the department will provide two copies per claimant, not per claim, free of charge. The UC service center will provide a claimant the first two copies free of charge, which can be requested by calling their toll-free number at 888-313 7284. For third and subsequent requests, claimants can contact the Disclosure Officer at 717-783 3733. Subsequent requests incur a fee of $20.00.
     
  6. Is there a charge for copies of my overpayment determinations?
     
    A fee of $20.00 is assessed every time a request for a copy of overpayment determinations is received by the department, unless the originals were returned as undeliverable by the U.S. Postal Service. These requests can be sent to:

    Disclosure Officer, Office of UC Benefits Policy
    Department of Labor & Industry
    Employer Information Center
    651 Boas Street, Room 525
    Harrisburg, PA 17121

    Please note that all requests must be in writing and must include your name, SSN, address, and telephone number in case a follow up call is needed.
     
  7. Is there a fee to request copies of financial or separation determinations?
     
    There are no fees associated with requesting copies of financial and/or separation determinations. The UC service center will provide a claimant these copies free of charge, which can be requested by calling their toll-free number at 888-313 7284.
 
The information provided on this site does not constitute a determination of eligibility to receive unemployment compensation.