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Important Information

​Status of Claims Processing - Updated 4/6/20

If you opened your claim between March 15 and March 21: We are working quickly to mail a PIN to you so you can file for benefits.  In case you did not receive your PIN by Saturday, 4/4, you will still be able to file for claim weeks 3/21, 3/28, and 4/4 through 9 p.m. on 4/10/20. From the time when you are first able to file your biweekly claims, continue filing every other week as long as you are still unemployed.
If you opened your claim between March 22 and March 28: Your first day to file will be Sunday, April 5, 2020. If you have not yet received your PIN, you will have the opportunity to file for your benefits for an additional two weeks.  We will make sure that claim weeks ending 3/28, 4/4, 4/11, and 4/18 are available for you to complete your “biweekly” claims through 9 p.m. on 4/24/20.  From the time when you are first able to file your biweekly claims, continue filing every other week as long as you are still unemployed.
Claims opened March 29 and later: We will be ensuring that you are also able to file “biweekly” for four weeks back, instead of just two, to ensure you do not miss benefits for any weeks while you wait for your PIN to arrive. 

Reopened ClaimsIf you reopened your claim since March 13, 2020, you may try filing your biweekly claims and receive a message that your claim is not active. Please try again each day. We are working to get claims reactivated as quickly as possible. If your filing window expires and you still could not successfully file, we will make any older weeks available for filing once we reactivate your claim.


​Federal CARES Update -  4/5/20

The federal CARES Act will provide an additional $600 per week to individuals receiving unemployment benefits beginning March 29, 2020 through July 31, 2020. Beginning with week ending April 4, 2020, if you file for and are eligible for a UC payment you will receive an additional $600. 

L&I will begin issuing the additional $600  per week once we have received guidance from the United States Department of Labor and have modified our system to implement that guidance.  Once implemented, payments will be retroactive to week ending April 4, 2020. It is anticipated that this benefit will be paid on a bi-weekly basis, the week after you file for and receive your regular UC payment.  This benefit is taxable and therefore will be subject to 10% Federal Withholding Tax, if you elected to have taxes withheld from your regular UC benefits.  For information about changing your election visit our Taxes on Benefits page. 

L&I will decide eligibility for the additional $600 based on eligibility for the underlying program eligibility; individuals do not have to separately apply for this benefit.  In addition to regular UC, if you are or become eligible for one of the following, the additional $600 will be paid:

  • Shared-Work, or Short-Time Compensation (STC)
  •  Trade Readjustment Allowances (TRA)
  • Pandemic Emergency Unemployment Compensation (PEUC)
  •  Pandemic Unemployment Assistance (PUA)

Additional information about PEUC and PUA will be provided when we receive complete guidance from United States Department of Labor. 

Self-employed Individuals

The federal CARES Act will provide unemployment benefits to the self-employed, independent contractors, and gig workers. Please continue to check this page for filing instructions.  At this time, you should NOT file a claim through the existing online system or phone number if you are not currently eligible for unemployment benefits.

UC Exhaustees

The federal CARES Act will provide additional weeks of benefits for those exhausting unemployment compensation.  We will update our website with instructions on accessing these benefits as we receive guidance from the federal government. Please check our site regularly for updated instructions and to find FAQs about unemployment compensation


Check Claim Status Online
Before calling or emailing L&I, you can check your payment status at:
Payment Funds Schedule
If you file your biweekly claim on:
  • Sunday OR Monday = funds available by Wednesday
  • Tuesday = funds available by Thursday
  • Wednesday = funds available on Friday 
  • Thursday = funds available on Saturday
  • Friday = funds available on the following Monday
Note: Payments may be delayed if there is an eligibility issue that must be resolved before payment can be made.
L&I is working as quickly as possible to process claims during this pandemic.
Please answer our calls
You will see COPA on the caller ID when we call you. By answering our call, you will help in getting your claim processed faster.
Note: Being confined to home does not necessarily mean you are not available to accept work. If you plan on returning to your employer after the COVID-19 restrictions are over, or you could work from home if requested, you are Available.  You are Able to work if you are mentally and physically capable of performing a job for which a labor market exists.

We appreciate your patience during this extraordinary time.

Protect Your Identity

Please give careful consideration to any requests for your debit card numbers, direct deposit information, or other personal information. The department will never initiate contact with you by text message or email and request your personal information. When the department sends you an email in response to an inquiry made by you, the department will ask to confirm your full name along with the last four digits of your social security number. Also, we will never send you a text message or email asking for your full social security number, personal identification number (PIN), bank account number, or debit card number at any time.