Begin Main Content Area

Contact Information FAQs

  1. How can I locate my local unemployment compensation office?
  2. What should I do if I'm unable to get through to the UC service center via telephone?

1. How can I locate my local unemployment compensation office?

Unemployment compensation (UC) services are provided by telephone through regional call centers. You may call the UC service center at 888-313-7284. A listing of local phone numbers, mailing addresses and fax numbers for the UC service centers is available on the state map of services near you. Select your county from the listing and scroll down to: UC Benefit Services.

2. What should I do if I'm unable to get through to the UC service center via telephone?

UC Service Centers - Hours of Operation

Monday 8 a.m. - 4 p.m.
Tuesday 8 a.m. - 4 p.m.
Wednesday 12 p.m. - 6 p.m.
Thursday 8 a.m. - 4 p.m.
Friday 8 a.m. - 12 p.m.

Mondays are traditionally a heavy call day. Customers who wish to apply or claim UC benefits are encouraged to file online.

If you are unable to resolve your issue online and you must contact the UC service center for assistance, please email us at uccclaims@pa.gov.

The information provided on this site does not constitute a determination of eligibility to receive unemployment compensation.