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​Direct Deposit FAQs

To combat fraud attempts, claimants who filed for PUA benefits and initially requested Direct Deposit will be receiving a U.S. Bank ReliaCard instead. Additional information is available in the PA Treasury’s Important Information for PUA and PUA-related FPUC Notice.

The ReliaCard will arrive in a plain envelope, with a postmark from Indianapolis, IN. You should be careful not to discard this piece of mail.

If you wish to receive payment by check, please visit the Treasury website and provide the information requested there.

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​How can I start direct deposit for my UC benefit payments and how long does it take for payments to be made?

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​To start direct deposit or to change your account, complete an online request by going to Change Personal Information or by accessing our Direct Deposit of UC Benefits page to obtain another direct deposit authorization form by following the steps below:

1. Change Personal Claimant Information

2. Select English/Spanish

3. Enter SSN and UC pin

4. Verify Information on file and continue

5. Under options that are currently available select direct deposit of UC Benefits

From the date your direct deposit application is received, it takes about one week for direct deposit to be established so long as the information on the form is correct.

Once direct deposit is established payments processed by the UC Service Center will post to your bank account within one or two business days. Your claim must be financially eligible, and you must file timely before any payments are processed.

If you have payment method questions, please call the Pennsylvania Treasury Department's Bureau of Unemployment Compensation Disbursements at 877-869-1956 (toll free).

​I signed up for direct deposit, why did I receive a debit card?

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​In most cases, a debit card will be mailed to you after you have been determined financially eligible for benefits, just in case there are any issues with the direct deposit. However, it depends on when the direct deposit becomes active, so you may or may not receive a card. If you do receive one, do not discard it. Keep it in a safe place in case you ever need it to access benefit payments.

​When can I expect my weekly payment to be deposited to my account?

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​If you are eligible for benefits for the week(s) that you claimed, the funds will generally be transferred on the payment issued date. The payment will generally be available at your financial institution the following day. Payments will not be transmitted on state, federal or banking holidays, or weekends. You will not receive a notice from the department when payments are deposited into your account.

What if I want to stop direct deposit or change my account information?

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​To stop direct deposit or to change your account, complete an online request by going to Change Personal Information or by accessing our Direct Deposit of UC Benefits page to obtain another direct deposit authorization form by following the steps below:

1. Change Personal Claimant Information

2. Select English/Spanish

3. Enter SSN and UC pin

4. Verify Information on file and continue

5. Under options that are currently available select direct deposit of UC Benefits