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UC Benefits Contact Information

If you want to make a general comment on UC services, or if you have UC questions not covered by the information on this website, please use this form.

UC Service Centers

If you have filed an application for UC benefits within the last year, and have a specific question about your claim or your eligibility, call the UC service center:

UC Services Phone Numbers

UC Service Center Statewide
Toll-Free Number
888-313-7284
TTY Services for Deaf and
Hard-of-Hearing Toll-Free
888-334-4046
Videophone Service for ASL Users-
Wednesdays, noon-4 p.m.
*Sign language is the ONLY means of communication provided at this number.
717-704-8474
UC Service Center Fax Numbers
Altoona 814-941-6801
Scranton 570-562-4385
Erie 814-871-4863
Indiana 724-599-1068
Duquesne 412-267-1475
Harrisburg 717-214-5463

UC service center hours of operation are 8 a.m. - 4 p.m. Monday, Tuesday and Thursday with Monday being a heavy call day. Due to our call volume, we encourage customers to use the Internet to apply for benefits and check benefit payments.

By making a selection on the area map, you can get a list of these offices and other services available in your area.

Pennsylvania Teleclaims-PAT Directory

Pennsylvania Teleclaims, or PAT, is an automated self-service system used by persons with access to a touch-tone telephone to file biweekly UC claims, access specific benefit payment information, or learn about the commonwealth's UC program, without the intervention of an agent. The automated services are available Sunday from 6 a.m. to 11 p.m. and Monday through Friday 6 a.m. to 9 p.m.

Additional self-services available through PAT:

  • Request/change federal withholding tax
  • UC-1099G information
  • Change your UC PIN

View, print or download a list of the PAT questions.

PAT Telephone Numbers
PAT Toll-free 888-255-4728
Español - PAT 877-888-8104

UC DEBIT CARD AND TREASURY

If you have questions regarding your debit card account, you can contact U.S. Bank directly.

For basic information about the debit card or questions regarding direct deposit, you can contact UC Treasury.

U.S. Bank Reliacard 888-233-5916 www.usbankreliacard.com
UC Treasury 877-869-1956 www.patreasury.gov

The information provided on this site does not constitute a determination of eligibility to receive unemployment compensation.