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Office of Unemployment Compensation

Claimants

Employers

Benefit Appeals

News & Updates

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Enhancements Tracker

The ongoing enhancements listed below impact a large percentage of the claimant optimization. If an issue you are experiencing is not listed below, it likely does not impact a large number of claimants.

Access Quick Tips to help you navigate the UC Benefits system.

The ongoing

Current

In Progress

Fixed

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Icon	What you See	Status

Employer Login Issue

Some users who are the primary contact for the employer are unable to log in to the new UC system, even though they are using the same login credentials they use for uctax.pa.gov.

Status

Fix in Progress

Error 3759

Some users are experiencing an "Error 3759" message when they attempt to log into their account or file their initial claim.

Status

FIXED

Payment Type Information Issue

Some users who receive payments by direct deposit have reported seeing their payment type listed as “debit card.”

Status

FIXED

This is a display issue and not a problem with payment type. Users do NOT need to take any action to correct this should they see "debit card" listed instead of direct deposit. Users will receive payment to their previously selected preferred method.